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    • Home
    • Weddings
    • Maternity
    • Gallery
    • Services
    • Blog
    • FAQ
    • Photo/Video Guide
    • Contact Us
    • Testimonials
  • Home
  • Weddings
  • Maternity
  • Gallery
  • Services
  • Blog
  • FAQ
  • Photo/Video Guide
  • Contact Us
  • Testimonials
UV ZenPho

Frequently Asked Questions

Please reach us at contact@uvzenpho.com if you cannot find an answer to your question.

We excel in crafting story-telling, candid, artistic, and documentary-style wedding photography and videography, adept at capturing genuine moments and emotions. Additionally, we offer specialized services in Maternity, Family, Birthday, Proposal, Events, Real Estate, and much more.


We utilize top-tier professional cameras, lenses, and lighting equipment to guarantee the production of images of the utmost quality.


We generally advise booking your session approximately 60 days prior to your event to secure your preferred dates and ensure availability. Nonetheless, if our schedule permits, we are more than happy to accommodate your needs.


Indeed, we provide a selection of 3 to 4 distinct packages, ranging from Basic to Luxury, to cater to your individual preferences and needs.


Our booking process entails the following steps:

  1. Initial Inquiry
  2. Sending of Packages
  3. In-person or Virtual Meeting
  4. Review and Signing of Contract
  5. Payment of 50% Security Deposit


Online transfers and Check. 


Certainly, we do accept credit card payments. Please note that there will be a transaction fee ranging from 7 to 11%.


Certainly, we offer direction to help you find poses that are comfortable for you.


Indeed, we provide a variety of album and printing services to elegantly display your photos in a timeless manner.


Certainly, we provide an array of wall art options to showcase your photos in a stunning and enduring manner. Additionally, many of our packages include wall art as part of the offering.


Typically, you can expect to receive the final images within 1 to 8 weeks. However, during peak seasons, it may take up to 12 weeks for delivery.


We do not provide raw pictures or videos for free of cost due to several reasons:

  1. Quality Control: Raw files require professional editing and processing to achieve the desired quality and aesthetic. Providing raw files without editing may not meet our standards or your expectations.
  2. Intellectual Property Protection: Raw files contain unprocessed data and may not accurately represent the final vision of the photographer or videographer. Protecting our intellectual property rights ensures the integrity of our work.
  3. Client Satisfaction: Our expertise lies in curating and enhancing images and videos to produce stunning final products. By delivering edited files, we ensure that you receive the best possible results that meet your expectations.
  4. Professionalism: Offering raw files without editing may diminish the professionalism of our services. We aim to provide a polished and refined end product that reflects our commitment to quality.
  5. Legal and Contractual Obligations: Providing raw files may violate the terms of our contracts or agreements with clients, which specify the deliverables and usage rights associated with our services.

Overall, our goal is to deliver exceptional quality and value to our clients through carefully curated and professionally edited images and videos.


Several factors can contribute to our pricing being higher than others:

  1. Experience and Expertise: More experience and expertise often command higher prices due to the quality of our work and the value we provide. We may have invested significant time and resources into honing our craft, developing our unique style, and mastering technical skills.
  2. Quality and Reputation: We have a reputation for delivering exceptional quality and customer satisfaction. Clients may be willing to pay a premium for the assurance of receiving high-quality images or videos that meet or exceed their expectations.
  3. Equipment and Technology: Professional-grade cameras, lenses, lighting equipment, and editing software can be expensive investments. We invest in top-of-the-line equipment to deliver superior results may charge higher prices to offset these costs and maintain profitability.
  4. Business Overheads: Operating a photography or videography business involves various expenses, including salaries, post-processing time, quality prints, softwares subscriptions, studio rent, insurance, marketing, website maintenance, and professional development and skillsets. We factor these overhead costs into our pricing structure to ensure sustainability and quality.
  5. Value-added Services: We offer additional services or perks that justify higher prices, such as personalized consultations, extended coverage, custom prints or albums, or exclusive usage rights. Clients may be willing to pay more for these added benefits and premium services.
  6. Demand and Availability: High demand and limited availability may increase our prices to manage our workload effectively and prioritize clients willing to pay a premium for their services. Limited availability can create a sense of exclusivity and urgency, driving up prices for in-demand photographers.
  7. Market Positioning and Branding: Pricing strategies can be influenced by our brand positioning, target market, and competitive landscape. Our company as premium or luxury brands, targeting clients who value quality, exclusivity, and sustainability.

Ultimately, while higher pricing may initially seem expensive compared to other photographers, it often reflects the value, quality, and professionalism that clients receive in return. It's essential for clients to consider factors beyond pricing alone when choosing a photographer, including portfolio, reputation, service offerings, and overall fit with their needs,  preferences, and customer experience.



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